About Us

We’re here to help you reclaim the joy of sound! Reach out to one of our clinics today for any questions, to request a hearing test, or to schedule a hearing aid fitting or repair service.

Your Path to Better Hearing

Hearing Center Near You

El Paso Hearing Aid Center, Inc. opened in 1955, founded by Ed and Jeanne Lyon in El Paso, Texas. It continues today as an audiology and hearing aid practice, owned and operated by Ed and Jeanne’s youngest son, Matthew Lyon, and his wife, Kerry Lyon. Two other practices were acquired in the late 1990’s, with locations in Las Cruces, New Mexico, and Alamogordo, New Mexico. Matthew and Kerry Lyon provide diagnostic hearing evaluations and hearing aid services in all three locations. They are based in El Paso and travel to the satellite offices in New Mexico on three days out of every week.

We accept patients of all ages. Referrals are accepted from all sources, including physicians, insurance companies, the Veterans Administration, vocational assistance agencies in Texas and New Mexico, schools, and other Federal, State and Local government agencies as well as private individuals.

El Paso Hearing Aid Building
audiologist-matt-lyon

Dr. Matthew Lyon

Audiologist

Dr. Matthew Lyon received his Doctor of Audiology degree from the University of Florida and Master’s degree in Audiology at New Mexico State University. He had previously worked at El Paso Hearing Aid Center in the early 1980’s, as a hearing aid dispenser, and returned there after completing his education.

audiologist-kelly-lyon

Dr. Kerry Lyon

Audiologist

Dr. Kerry Lyon received her Doctor of Audiology Degree from the University of Florida and Master’s degree in Audiology from New Mexico State University. She served on the teaching faculty at New Mexico State University as an Instructor of Audiology from 1986 – 1993.

Dr. Janine Granados

Audiologist

Dr. Janine Granados received her Doctor of Audiology degree from the University of Colorado Boulder in 2022 and her Bachelor in Science from the University of Arizona in 2016.

A Legacy of Hearing Care Excellence

Company History

The original practice was an Audivox hearing aid dealership. Ed Lyon sold hearing aids door-to-door, which was standard practice in the 1950’s. Ed and Jeanne Lyon later opened a storefront in downtown El Paso at 425 N. Mesa Street. The company operated from that location until 1976 when they built a new office building four blocks from the original location. The practice remained in that location for the next 32 years. Purchased in 1998 by Matthew and Kerry Lyon, the patient base and scope of practice expanded to include diagnostic audiology services. A new dba name was created to preserve the old, identifiable name and add an indicator of the new services: El Paso Hearing Aid & Audiology Center. With two full-time audiologists and three full-time support staff the practice outgrew its old home at 810 N. Kansas St. and moved to the current location in 2008. The state-of-the-art audiology clinic is housed in a 4400-square foot facility at 1500 N. Mesa St. The new building has spacious patient examination rooms and allows for specialized patient service rooms. Front-door parking and a large parking lot are appreciated by our customers. We are located at the corner of Cliff and Mesa streets in the Medical Center area of town with easy access to physician offices. We are here for you Monday through Friday from 8:30 – 5:30.

Our second location, Las Cruces Hearing Center was purchased in 1999 upon the retirement of its founder, Harry Zimmerman, an audiologist who served as an instructor and mentor to Kerry and Matthew Lyon during their years in graduate school. The practice is in a medical condominium complex at 2525 S. Telshor Blvd. in Las Cruces, New Mexico, across the street from Memorial Medical Center. The office is open from 8:30 – 3:30, Monday through Friday and is staffed by one full-time employee. The practice has been in the current location for 21 years.

Southwest Hearing Services is located in Medical Arts Plaza at 1211 10th St. in Alamogordo, New Mexico. Southwest Hearing Services was purchased from George Morrison in 1998 when he left the profession of audiology to pursue other interests. He opened Southwest Hearing Services in 1979 and it is still operating for its original location.

kali G.
kali G.
1781062523
I had a veteran Evaluation through the Las Cruces Hearing Center. The Staff and Doctor were very professional and respectful of my needs. Thank you for good service and kindness. I would highly recommend.
Judy L.
Judy L.
1781049363
Great office very efficient, right to the point. Gave us the i formation needed to make an informed decision.
Margarita C G.
Margarita C G.
1781011530
Very knowledgeable, clear on the instructions and explanations, above all, everyone was courteous.
Ron B.
Ron B.
1780605628
Service was prompt, friendly and helpful. All my questions were addressed. Only disappointment was timing for getting new hearing aids- 3 weeks.
Richard L.
Richard L.
1780604752
Seen on time, very professional.
Marcus S.
Marcus S.
1780595601
Becky H.
Becky H.
1780593151
Very efficient, professional and friendly.
Lyuba T.
Lyuba T.
1780412257
Very professional and willing to help
Linda F.
Linda F.
1780348214
David B.
David B.
1780336074
John M.
John M.
1780321020
I had a really good experience friendly staff and a great dr
Joy S.
Joy S.
1780319952
Receptionist was quite friendly. The audiologist was extremely kind and helpful
Sidney G.
Sidney G.
1780088948
Received my hearing aids 2 weeks ago and have been pleased with them, the audiologist who prescribed them and front office staff. I highly recommend Las Cruces Hearing Center.
Talmon H.
Talmon H.
1779984978
Staffed with caring professionals that are very nice.
Juan C.
Juan C.
1779400152
Fast, friendly
Melinda G.
Melinda G.
1779393139
It was a very nice experience. It was my first time getting set up for hearing aids. Everyone was very polite nice and very informative. Would highly recommend to everyone.
Fernando O.
Fernando O.
1779389621
Wei G.
Wei G.
1779304824
Excellent and friendly staff.
Miguel R.
Miguel R.
1779230009
Patty R
Patty R
1779216794
plusfrost1
plusfrost1
1779204202
Very professional and listened to my concerns.
Rico S.
Rico S.
1779127305
The audiologist and his staff were very professional and pleasant, and I was seen promptly after my scheduled appointment time.
Giselle Diaz de L.
Giselle Diaz de L.
1779121575
Maria V.
Maria V.
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Jody S.
Jody S.
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Harold P.
Harold P.
1778702676
every thing started on time. doctor was very nice.
DMZ67Y2Y2
DMZ67Y2Y2
1778683701
Hi. Mr. Noland from yesterday, 5/12/26. Great and speedy care, thank you.
Ted H.
Ted H.
1778613479
Maria L.
Maria L.
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J. E.
J. E.
1778532884
Staff was great. Everyone greeted me with a smile and helped me filled the intake forms. Dr Lyon is caring professional and patient. Dr Lyon explained all the hearing test he performed. The wait time was minimal.
Jerry D.
Jerry D.
1778279437
Every experience I’ve had at EP audiology has been both very satisfactory and rewarding.
Jesse A.
Jesse A.
1778270643
I found the staff to be very professional and friendly. Dr Lyon was very thorough in his examination and provided me with the information I needed to help with my hearing. I highly recommend this office.
Marisol V.
Marisol V.
1778269399
Jim C.
Jim C.
1778266190
I was early but no waiting. Treated very well. Place was neat. Professional crew.
Patrick H.
Patrick H.
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Gary M.
Gary M.
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Rudy S.
Rudy S.
1778006800
Was brought in right on time and explained everything thoroughly.
sylvia R.
sylvia R.
1777931459
Elsa F.
Elsa F.
1777742799
Reginald D.
Reginald D.
1777661960
Excellent service
Paul P.
Paul P.
1777660171
Office is conveniently located. Staff is friendly and helpful. I was taken back precisely on my appointment time. Dr Lyon was professional and thorough. I would recomend this practice highly.
DT “.
DT “.
1777587240
I went there today for a VA C&P exam. Front desk and doctor were very professional and thorough. I was treated with dignity and respect. God bless you!
Floyd W.
Floyd W.
1777583042
Tu M.
Tu M.
1777498169
Very nice staff and Dr was ready to listen and answer all my questions-doubtsThank you 😊
JoJac S.
JoJac S.
1777427096
The front desk person Frances is awesome and very helpful. The tester was very thorough and helpful also. Thanks to all concerned.
Edward K.
Edward K.
1777421633
Jo B.
Jo B.
1777410738
Thank you Las Cruces Hearing Center for a wonderful experience today, from reception to the actual testing. I was impressed beyond measure!!
Richard S.
Richard S.
1777407022
Genaro R. M.
Genaro R. M.
1777335912
Jerry L.
Jerry L.
1777333783
The staff was very friendly and informed me about what to expect
Larry R.
Larry R.
1776979924
I got great service everything was done in a timely manner. I will recommend Las Cruces Hearing Center to all my family and friends. Thank you very much
James F.
James F.
1776977736
I had a very good experience at the El Paso Hearing Aid and Audiology Center. The staff was very kind and efficient, and the doctor was very informative, and pleasant to talk with. He made me feel comfortable and explained everything that he was doing. I highly recommend.
greg C.
greg C.
1776883938
Doctor was very thorough with his examination and very polite and honest on with his findings on my examination. Thank you Doctor
Graciela B.
Graciela B.
1776785058
Jenn
Jenn
1776705809
I had a great experience at El Paso Hearing Aid Center. The staff were very friendly and knowledgeable, especially when it came to explaining copayments and what to expect financially, which made the process smooth and stress-free.The doctor was excellent—very informative and clear with instructions during the audio testing. I felt comfortable throughout the visit and appreciated how everything was explained in a way that was easy to understand.Overall, a professional and welcoming environment. I would definitely recommend El Paso Hearing Aid Center to anyone needing hearing services.
michael S.
michael S.
1776378604
Hospitable staff, Dr. Lyons very professional and informative
David P.
David P.
1776223091
The Dr. was caring and professional. After a comprehensive hearing test showed that I have had a considerable amount of hearing loss, I felt that all my options were explained and that the Dr. had ensured that I understood each of my options moving forward. Ultimately, I felt cared for and would recommend Southwest Hearing Services.
Bill L.
Bill L.
1774552191
Best Audiologist I have ever worked with!!
Matthew B.
Matthew B.
1774465963
Great experience learned a lotLeft feeling more proactive about my hearing
Edward S.
Edward S.
1774462168
linda M.
linda M.
1774328234
Everyone was very helpful and fully answered all of my questions and concerns. Both Fran and the doctor was very patient and helpful. I left the office confident that any future problems would be handled in a friendly and efficient manner. I highly recommend this office.
Glenn C.
Glenn C.
1773252472
Entirely an enjoyable experience!
twjump
twjump
1771967893
Very friendly and did a great job on testing my hearing.
Almeta L.
Almeta L.
1771872572
Quick, professional. I would recommend them to friends.
William E.
William E.
1771867705
robert L.
robert L.
1771863751
Everyone was very kind and helpful. The testing was very well explained and conducted in a timely manner. Great helpful folks at southwest hearing!
Janetta B.
Janetta B.
1770162015
Gilbert Z.
Gilbert Z.
1768385697
Robin S.
Robin S.
1767732967
Very professional and thorough. Made it very easy as a first time hearing aid wearer. A very comfortable environment.
Jeff M.
Jeff M.
1763391138
Robert V.
Robert V.
1759947230
Everything was explained in detail as far as my hearing aids were concerned.
Alyse J.
Alyse J.
1759154029
They were exceptionally informative. Answered the long list of questions I had. I can’t express how much I appreciate the genuine concern that was shown with the problems I am having with my ears at this time.
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