Hearing Care Services

We’re here to help you reclaim the joy of sound! Reach out to one of our clinics today for any questions, to request a hearing test, or to schedule a hearing aid fitting or repair service.

Hearing Tests

Comprehensive Hearing Evaluations

Understanding your hearing health begins with professional testing. At El Paso Hearing Aid and Audiology Center, our precise diagnostic evaluations reveal the complete picture of your hearing abilities, allowing us to develop personalized solutions for your specific needs. A thorough hearing assessment is essential whether you’ve noticed changes in your hearing or simply want to establish a baseline for future comparison. Our advanced testing technology identifies not only if hearing loss is present, but also measures its type, pattern, and degree—critical information for effective treatment planning.

During your evaluation, our audiologists will guide you through the process, explaining your results in clear terms and discussing available options. You’ll leave with a deeper understanding of your hearing profile and confidence in your next steps toward better hearing. Don’t wait until hearing difficulties affect your quality of life—early detection often leads to more successful outcomes. Schedule your hearing evaluation today and take the first step toward optimal hearing health.

Exceptional Hearing Care for Everyone

Come see what makes us different from other hearing care providers.

Our Process

Finding the Perfect Match

Your hearing needs are unique. We carefully match the right technology to your specific hearing profile through thorough evaluation and personalized fitting. Our goal is finding the perfect device that fits your lifestyle and hearing requirements.

Step 1.

Comprehensive Assessment

Our specialists conduct thorough diagnostic evaluations to precisely measure your hearing capabilities and determine if amplification would benefit you.

Step 2.

Discover Your Ideal Technology

We'll recommend hearing solutions specifically tailored to your unique hearing profile, communication needs, and personal preferences.

Step 3.

Fine-Tune Your Experience

After fitting your selected devices, we'll make precise adjustments and programming modifications to ensure optimal sound quality and comfort.

Step 4.

Partner in Long-Term Hearing Health

Your hearing journey continues with scheduled check-ups, professional cleanings, and ongoing support to maintain peak performance of your devices.

Hearing Aid Services

We Service Your Devices

From hearing aid screening, selection and fittings, to ongoing maintenance and repairs – we offer a wide range of services to keep your hearing aids performing their best.

During a hearing aid evaluation, you and your audiologist will discuss what style of hearing aid you can wear, based on your type and degree of hearing loss. The conversation will also revolve around your lifestyle, budget and fashion preferences, as we understand there’s more to you than just your hearing loss.

Even with continuous care and maintenance, hearing aids will eventually require repairs as they age. Even when individuals take the best care, there’s always the accidental drop. Our audiologists can provide repairs on your devices in our office, usually within the same day.

Your fitting appointment marks an exciting milestone—experiencing your new hearing aids for the first time. During this one to two-hour session, we ensure proper fit, carefully program your devices for optimal sound quality, and provide comprehensive instruction on their use.

Additional Hearing Services

A Well-Rounded Approach to Hearing Health

We’re passionate about helping our patients hear and live better. That’s why we offer a wide variety of hearing services to address and treat a range of conditions. Our trained staff will work with you to find the best solution and get you reconnected to better hearing.

Ear Wax Removal and Ear Cleaning

Cerumen, or earwax, is a naturally occurring substance and actually has beneficial properties. Cerumen lubricates the ears and protects the ear canals from debris and dust. It naturally hardens and leaves the ear canal as we chew and move our jaws. However, sometimes individuals produce too much earwax; when this occurs, the earwax can become impacted and cause temporary hearing loss. A blockage needs to be removed professionally so as to avoid causing damage to the ear.

Tinnitus Management and Evaluations

Tinnitus, characterized as a constant ringing or buzzing in the ear, can be a debilitating health issue. At El Paso Hearing Aid and Audiology Center, we provide tinnitus evaluation and management to get to the root cause of the tinnitus; after all, tinnitus is actually a symptom of a larger health condition. Once we determine the cause of your tinnitus, our team can help you determine how to best manage it. Best practices include: hearing aids, white noise machines, cognitive behavioral therapy and more.

El Paso Hearing Aid Building

Choose El Paso Hearing Aid & Audiology Center

Let's Connect!

We would love to talk to you! Whether you have questions about our hearing services, wish to request an appointment, or require assistance with hearing aid service, our El Paso Hearing team is here to help.

Hearing Center Service Areas

  • Las Cruces, NM
  • Alamogordo, NM
  • Sunland Park, NM
  • Anthony, NM
  • Chaparral, NM
  • Hatch, NM
  • Socorro, TX
  • Horizon City, TX
  • Fabens, TX
  • Clint, TX
Jody S.
Jody S.
1778703685
Harold P.
Harold P.
1778702676
every thing started on time. doctor was very nice.
DMZ67Y2Y2
DMZ67Y2Y2
1778683701
Hi. Mr. Noland from yesterday, 5/12/26. Great and speedy care, thank you.
Ted H.
Ted H.
1778613479
Maria L.
Maria L.
1778539648
J. E.
J. E.
1778532884
Staff was great. Everyone greeted me with a smile and helped me filled the intake forms. Dr Lyon is caring professional and patient. Dr Lyon explained all the hearing test he performed. The wait time was minimal.
Jerry D.
Jerry D.
1778279437
Every experience I’ve had at EP audiology has been both very satisfactory and rewarding.
Jesse A.
Jesse A.
1778270643
I found the staff to be very professional and friendly. Dr Lyon was very thorough in his examination and provided me with the information I needed to help with my hearing. I highly recommend this office.
Marisol V.
Marisol V.
1778269399
Jim C.
Jim C.
1778266190
I was early but no waiting. Treated very well. Place was neat. Professional crew.
Patrick H.
Patrick H.
1778196719
Gary M.
Gary M.
1778177097
Rudy S.
Rudy S.
1778006800
Was brought in right on time and explained everything thoroughly.
sylvia R.
sylvia R.
1777931459
Elsa F.
Elsa F.
1777742799
Reginald D.
Reginald D.
1777661960
Excellent service
Paul P.
Paul P.
1777660171
Office is conveniently located. Staff is friendly and helpful. I was taken back precisely on my appointment time. Dr Lyon was professional and thorough. I would recomend this practice highly.
DT “.
DT “.
1777587240
I went there today for a VA C&P exam. Front desk and doctor were very professional and thorough. I was treated with dignity and respect. God bless you!
Floyd W.
Floyd W.
1777583042
Tu M.
Tu M.
1777498169
Very nice staff and Dr was ready to listen and answer all my questions-doubtsThank you 😊
JoJac S.
JoJac S.
1777427096
The front desk person Frances is awesome and very helpful. The tester was very thorough and helpful also. Thanks to all concerned.
Edward K.
Edward K.
1777421633
Jo B.
Jo B.
1777410738
Thank you Las Cruces Hearing Center for a wonderful experience today, from reception to the actual testing. I was impressed beyond measure!!
Richard S.
Richard S.
1777407022
Genaro R. M.
Genaro R. M.
1777335912
Jerry L.
Jerry L.
1777333783
The staff was very friendly and informed me about what to expect
Larry R.
Larry R.
1776979924
I got great service everything was done in a timely manner. I will recommend Las Cruces Hearing Center to all my family and friends. Thank you very much
James F.
James F.
1776977736
I had a very good experience at the El Paso Hearing Aid and Audiology Center. The staff was very kind and efficient, and the doctor was very informative, and pleasant to talk with. He made me feel comfortable and explained everything that he was doing. I highly recommend.
greg C.
greg C.
1776883938
Doctor was very thorough with his examination and very polite and honest on with his findings on my examination. Thank you Doctor
Graciela B.
Graciela B.
1776785058
Jenn
Jenn
1776705809
I had a great experience at El Paso Hearing Aid Center. The staff were very friendly and knowledgeable, especially when it came to explaining copayments and what to expect financially, which made the process smooth and stress-free.The doctor was excellent—very informative and clear with instructions during the audio testing. I felt comfortable throughout the visit and appreciated how everything was explained in a way that was easy to understand.Overall, a professional and welcoming environment. I would definitely recommend El Paso Hearing Aid Center to anyone needing hearing services.
Isela R.
Isela R.
1776467413
michael S.
michael S.
1776378604
Hospitable staff, Dr. Lyons very professional and informative
Steven S.
Steven S.
1776287536
All the staff were very professional. Thank you!
Gui L.
Gui L.
1776278577
I was diligently cared for and my issues addressed in full. This has been my experience at El Paso Hearing Aid and Audiology. Hilda is Angel. Dr. Lyon is very helpful.
David P.
David P.
1776223091
The Dr. was caring and professional. After a comprehensive hearing test showed that I have had a considerable amount of hearing loss, I felt that all my options were explained and that the Dr. had ensured that I understood each of my options moving forward. Ultimately, I felt cared for and would recommend Southwest Hearing Services.
Jesus C.
Jesus C.
1776194719
Claudia B.
Claudia B.
1776172336
It was my mom’s first visit; she was referred there by the ENT for a hearing test. All the staff was super friendly and Hilda went above and beyond in helping with translating for the Dr and my mom. Both Hilda and the Dr were very patient and kind.
Gerardo M.
Gerardo M.
1776126978
Simply fantastic. All very professional staff. Dr Lyon was very complete on his assessment and he is a caring human being. Services were more than satisfactory.I will recommend this clinic to anyone including family members. Thank you so much Dr. Lyon, Grace and don't mention more because I don't know them by names. All of you were awesome. Keep the best job since El Paso is very proud of all of you
Conrad P
Conrad P
1776097565
Francisco M.
Francisco M.
1776085658
Dr. Lyon and staff were great. Outstanding service and very profesional.
Hector A.
Hector A.
1775874095
Dr. Lyon was very patient, polite and answered all my questions in a clear and concise manner. Always a pleasure to talk with him.
Alana G.
Alana G.
1775757425
Juan V.
Juan V.
1775750764
Very thorough, friendly, and professional.
Terry R.
Terry R.
1775654307
Sandy J.
Sandy J.
1775590469
This was my first visit at Las Cruces Hearing and I was very pleased! Dr. Lyon thoroughly explained what he was doing as far as testing and explained the results as well as the future treatment plan. Jan was very thorough in explaining charges and what could be expected in the future. All in all, a really good experience with plans to keep coming to Las Cruces Hearing for future hearing needs! Thank you!!
LeInfidel
LeInfidel
1775579087
Great experience, went in and was out quickly. DR was detailed and facilities are up to date. Front desk was also very friendly.
Tim K.
Tim K.
1775575673
I had the best experience getting my hearing test done here. Everybody at Las Cruces Hearing Center is great!
Joseph M.
Joseph M.
1775520871
Rose G.
Rose G.
1775274948
Dr Lyon and Staff is so sweet.
Alex E.
Alex E.
1774840748
Very professional
Rick W.
Rick W.
1774565545
Very informative and explained each test and the results.
Bill L.
Bill L.
1774552191
Best Audiologist I have ever worked with!!
Matthew B.
Matthew B.
1774465963
Great experience learned a lotLeft feeling more proactive about my hearing
Edward S.
Edward S.
1774462168
linda M.
linda M.
1774328234
Everyone was very helpful and fully answered all of my questions and concerns. Both Fran and the doctor was very patient and helpful. I left the office confident that any future problems would be handled in a friendly and efficient manner. I highly recommend this office.
Glenn C.
Glenn C.
1773252472
Entirely an enjoyable experience!
twjump
twjump
1771967893
Very friendly and did a great job on testing my hearing.
Almeta L.
Almeta L.
1771872572
Quick, professional. I would recommend them to friends.
William E.
William E.
1771867705
robert L.
robert L.
1771863751
Everyone was very kind and helpful. The testing was very well explained and conducted in a timely manner. Great helpful folks at southwest hearing!
Janetta B.
Janetta B.
1770162015
Gilbert Z.
Gilbert Z.
1768385697
Robin S.
Robin S.
1767732967
Very professional and thorough. Made it very easy as a first time hearing aid wearer. A very comfortable environment.
Jeff M.
Jeff M.
1763391138
Robert V.
Robert V.
1759947230
Everything was explained in detail as far as my hearing aids were concerned.
Alyse J.
Alyse J.
1759154029
They were exceptionally informative. Answered the long list of questions I had. I can’t express how much I appreciate the genuine concern that was shown with the problems I am having with my ears at this time.
donna B.
donna B.
1759151298
maxine N.
maxine N.
1758833446
Very helpful. Explains everything so I understood it. Very friendly. Let me ask questions
Robert O.
Robert O.
1758045398
Ervin R.
Ervin R.
1757946680
Great , professional service thank you
April M.
April M.
1756330102
Wonderful customer service ❤️
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