Hearing Aid Evaluation

We’re here to help you reclaim the joy of sound! Reach out to one of our clinics today for any questions, to request a hearing test, or to schedule a hearing aid fitting or repair service.

At El Paso Hearing Aid & Audiology Center, we understand that seeking help for hearing loss is a significant step. Since 1955, our family-owned practice has provided comprehensive hearing aid evaluations to residents throughout El Paso. Our detailed evaluation process goes far beyond a simple hearing test—it’s the foundation for reconnecting you with the sounds that matter most in your life.

Why Professional Hearing Evaluations Matter

Your hearing is as unique as your fingerprint. Over-the-counter or one-size-fits-all solutions often fall short because they skip the crucial evaluation step. Our professional hearing aid evaluations in El Paso identify the specific type, degree, and pattern of your hearing loss. This precision allows us to recommend hearing solutions that address your exact needs, not just amplify all sounds indiscriminately.

The difference between simply hearing more and hearing better lies in proper evaluation. Many El Paso patients tell us they tried generic amplification devices before visiting our center, only to be disappointed by background noise, feedback, or uncomfortable fit. A thorough hearing aid evaluation helps prevent these common frustrations by mapping your unique hearing profile and matching it to appropriate technology.

El Paso Hearing Aid & Audiology Center

Your Trusted Full-Service Hearing Center in El Paso, TX

At El Paso Hearing Aid & Audiology Center, we provide personalized solutions to meet your unique hearing needs. From in-depth hearing evaluations to state-of-the-art hearing aid fittings and adjustments, our services are designed to improve your quality of life through better hearing. 

Every patient is treated with individualized care, as we recognize that no two hearing profiles are alike. Our dedicated team combines expertise with a passion for patient care to deliver tailored treatment plans that enhance hearing health and help you rediscover the joy of sound. Discover why residents across El Paso, TX, trust us for their hearing care.

What to Expect During Your Evaluation

Comprehensive Case History

Your evaluation begins with a conversation about your hearing concerns, medical history, and lifestyle needs. We discuss situations where you struggle most to hear, whether it’s busy El Paso restaurants, family gatherings, or quiet conversations. This background helps us understand not just your hearing loss, but how it affects your daily life in El Paso.

Advanced Diagnostic Testing

Using state-of-the-art equipment, our audiologists will conduct thorough testing to measure your hearing sensitivity across different frequencies. These tests reveal which specific sounds you can hear well and which ones you struggle with. We also evaluate your speech recognition abilities in both quiet and noisy environments—crucial for understanding how you’ll function in real-world settings around El Paso.

Ear Canal Examination

We’ll perform a visual inspection of your ear canals to check for any physical issues that might be contributing to hearing difficulties, such as earwax buildup or eardrum abnormalities. This step ensures we address all aspects of your hearing health, not just the audiogram results.

Personalized Solution Discussion

Armed with comprehensive results, we’ll discuss whether hearing aids would benefit you and which options would best suit your specific hearing loss, lifestyle, preferences, and budget. There’s no pressure—just honest, expert guidance based on your individual needs as an El Paso resident.

Selecting the Right Hearing Technology

Matching technology to your unique needs

Hearing Aid Style Options

Based on your evaluation results, we’ll help you navigate the various hearing aid styles available—from nearly invisible in-canal devices to powerful behind-the-ear models. Each style has its advantages, and our El Paso audiologists will explain which would work best for your specific hearing loss pattern, dexterity, and cosmetic preferences.

Feature Recommendations

Modern hearing aids offer impressive features like smartphone connectivity, rechargeable batteries, and advanced noise reduction. Your evaluation helps us recommend only the features that will genuinely benefit your specific hearing needs and lifestyle in El Paso. We won’t upsell unnecessary technology—we focus on what will make a real difference in your hearing experience.

Custom Fitting Precision

For many hearing aid styles, we’ll take precise impressions of your ears to ensure a comfortable, secure fit. This customization is essential for optimal sound delivery and all-day comfort, especially in El Paso’s active lifestyle and varying climate conditions.

Why Choose El Paso Hearing Aid & Audiology Center

Experienced Audiology Team

Our audiologists bring decades of specialized experience to your hearing evaluation. Led by Drs. Matthew and Kerry Lyon, our team has helped thousands of El Paso residents rediscover the joy of better hearing through proper evaluation and fitting.

Trusted Local Heritage

For over 65 years, El Paso families have trusted us with their hearing health. Our deep community roots mean we understand the unique needs and challenges of El Paso residents, from navigating noisy urban environments to maintaining hearing aid performance in our desert climate.

Ongoing Support and Care

Your relationship with us doesn’t end after your evaluation and fitting. We provide continued support, regular follow-up appointments, and maintenance to ensure your hearing solution continues to meet your needs for years to come. As El Paso’s longest-established audiology practice, we’re here for the long term.

Take the first step toward better hearing by scheduling your comprehensive hearing aid evaluation with El Paso Hearing Aid & Audiology Center today. Call us at (915) 532-6935 to begin your journey to better hearing and improved quality of life.

Exceptional Hearing Care for Everyone

Come see what makes us different from other hearing care providers.

Choose El Paso Hearing Aid & Audiology Center

Let's Connect!

We would love to talk to you! Whether you have questions about our hearing services, wish to request an appointment, or require assistance with hearing aid service, our El Paso Hearing team is here to help.

Hearing Center Service Areas

  • Las Cruces, NM
  • Alamogordo, NM
  • Sunland Park, NM
  • Anthony, NM
  • Chaparral, NM
  • Hatch, NM
  • Socorro, TX
  • Horizon City, TX
  • Fabens, TX
  • Clint, TX
Greg K.
Greg K.
1792015011
cathy M.
cathy M.
1791936048
The staff , they are very kind and caring, the Dr's are as well. I highly recommend this place if your having issues with your hearing.
Rachel G S.
Rachel G S.
1791924082
Dr Lyon is exceptional in his care, his staff are great and attentive.
Cynthia C.
Cynthia C.
1791432654
I was running late for my appointment, then my phone navigation took me to the wrong Hearing Center! I called the office to explain my lateness and Jan, the office manager, was very kind and understanding. She gave me the correct office location and reassured me that they could still see me. When I arrived at the office, Jan continued to be reassuring and warm. Dr.Shea was also very kind and personable as well as professional. She answered all my questions thoroughly and wrote down information about the hearing aids I was interested in so my husband and I could make a decision. I truly appreciate how well I was treated, how thorough the evaluation was and the explanation regarding the process of ordering, payment and follow up. Thank you Jan and Dr. Shea!Cynthia Christensen
Terry C.
Terry C.
1791321920
The employees were very professional and saw you quickly.
Vanda V.
Vanda V.
1791051758
R D F.
R D F.
1790891120
Quick and professional service, as always.
jerry M.
jerry M.
1790883186
Fern G.
Fern G.
1790716688
Staff was friendly, nice and professional
Christine K.
Christine K.
1790688919
Great experience. Got me in same day after a car accident left me with hearing loss.
Catharine B.
Catharine B.
1790628552
The first set of hearing aids I got from Dr. Lyon served me well for 11 years. I just got new ones with the improved technology available, so although my hearing loss is progressing, I can hear better than before. Dr. Lyon and the entire staff are knowledgeable, courteous, and appointment times are honored. Drop-in visits are encouraged for any problems which are quickly resolved. I will continue to take my business here.
Raymond J.
Raymond J.
1790620259
Had an 11am appointment today and showed up early encase of paperwork, ot was just one page. Had testing done promptly, so now waiting for my hearing Aid which will be available for pickup next month.
Krista S.
Krista S.
1790360965
Max C.
Max C.
1790205504
I have rated the visit "Exceptional" because of the Professionalism shown by both Audiologist and staff, The objective of my visit, Improved volume levels of 13 year old Hearing Aids, was not possible. But I asked about possible insurance coverage toward new Hearing Aids. Your responsewas a beautifully typed report, given after checking with my own Health Insurance Company. The charges were a real surprise.There were NONE! Both the Audiologist and the Office Staff gave me "Full Service", knowing there would be no profit in myvisit today. I am impressed!Thank you Sincerely. Max Crow, East El Paso
Rick N.
Rick N.
1790191136
I came in to get my right hearing aid fixed. The lady took it and came back a few minutes later. It needed a new wire. That’s all there was to it. Great service. Thanks.
Commissioner Pattie G.
Commissioner Pattie G.
1790117484
Always very attentive and professional.listens to concerns and never rushes
Douglas Q.
Douglas Q.
1790116022
It’s getting more and more rare To have someone as expert And competent as Dr. Lyon. A true professional
Laura U.
Laura U.
1790015482
john H.
john H.
1789733075
Chris F.
Chris F.
1789682306
The doctor and staff were professional and demonstrated respect to military patient, understanding the difficulty with hearing loss. VES made a good choice with this office.
Aaron S.
Aaron S.
1789682156
Nice experience and I was seen right on schedule.
Brett T.
Brett T.
1789511490
Dr. Lyon and staff were very friendly, with a high level of expertise!
Sal G.
Sal G.
1789499076
Henry C.
Henry C.
1789151490
Excellent visit, Ear Doctor was very professional and very polite he encouraged me to ask him questions and as always Francis is polite and helpful
Mary I.
Mary I.
1788469735
Carlos A.
Carlos A.
1788375594
Professional Doctor Minerva and Darlene
Zachary M.
Zachary M.
1788296983
Dr. Lyon and his team were very helpful and professional while assisting me with impressions for in-ear monitors! Highly recommend!
Ernie C.
Ernie C.
1788201591
Very thorough exam and all my questions were answered - thanx.
Rick R.
Rick R.
1788183547
Jesse T.
Jesse T.
1788100325
Carlos G.
Carlos G.
1787864347
Larry R.
Larry R.
1787858251
Everything was smooth and staff was great
Fred P.
Fred P.
1787788697
Did not have to wait long to see the doctor. Very professional and kind with my 98 year old mother in law. Staff was incredible. Wonderful experience.
Pamela H.
Pamela H.
1787784423
A very pleasant experience.
denise P.
denise P.
1787771511
Very professionaal
Pete F.
Pete F.
1787763183
It was great he was very nice and informative
dawn P.
dawn P.
1787746047
Always well served at this clinic … courtesy and professional attention matter!
Leslie A.
Leslie A.
1787612482
They were very sweet and patient with my 2 year old boy. Definitely recommend
Michelle A.
Michelle A.
1787355290
Super nice & easy check-in and staff was wonderful!
michael B.
michael B.
1787255756
Very courteous staff and doctor.
Mark N.
Mark N.
1787171641
Very receptive and friendly staff. The doctor was on time and provided me with a lot of information.
Ruben V.
Ruben V.
1786984389
Carlos R.
Carlos R.
1786774554
It was a great experience all the staff are very nice
Debbie D.
Debbie D.
1786752830
Hi there! My visit was really great. From the ladies in the front desk, cheerful and very pleasant. To:Dr Lyon , who was also very personable, and informative. Hardly any wait time, and testing was thorough.Thank you for an easy experience of 1st time hearing testing. It was a pleasurable visit.
Jose R.
Jose R.
1786737855
Khady O.
Khady O.
1785945179
Susan M.
Susan M.
1785440639
Timothy T.
Timothy T.
1785352113
They are great people at southwest hearing.
Barbara
Barbara
1785288515
Everyone was professional, friendly and explained things clearly.
chris B.
chris B.
1785268454
Great care
Francisco P.
Francisco P.
1785255655
I am very pleased with the experience I had with Dr Lyon and his staff. They were very courteous and professional. I would highly recommend them
James L.
James L.
1785207249
100% satisfied
Leslie S.
Leslie S.
1785160282
Going into this visit, for some reason, I was sort of dreading it. The entire time there, I realized I should have felt differently because it turned out great. The receptionist was extremely friendly to me and every patient that I saw come in or leave while there. The doctor was kind and explained the steps of the exam. They have a great team!
Kandy C.
Kandy C.
1785157760
Angie G
Angie G
1784160792
Everyone is very knowledgeable and helpful. They worked with my insurance and my husband's as well. We are pleased with the hearing aids. If we need help or replacements, they work with us.
R.J.
R.J.
1784069699
Very nice people, friendly and helpful. Great experience!
Duncan D.
Duncan D.
1782138527
My wife and i were greeted warmly and treated respectfully throughout the process of being informed about our need for hearing aids and how we would benefit from them. The receptionists was very helpful when we were ready to purchase our hearing aids.i would recommend this business to anyone needing hearing aids.
Brenda D.
Brenda D.
1782137579
Jonathan N.
Jonathan N.
1782135149
David B.
David B.
1780336074
John M.
John M.
1780321020
I had a really good experience friendly staff and a great dr
Joy S.
Joy S.
1780319952
Receptionist was quite friendly. The audiologist was extremely kind and helpful
Miguel R.
Miguel R.
1779230009
plusfrost1
plusfrost1
1779204202
Very professional and listened to my concerns.
JoJac S.
JoJac S.
1777427096
The front desk person Frances is awesome and very helpful. The tester was very thorough and helpful also. Thanks to all concerned.
Jerry L.
Jerry L.
1777333783
The staff was very friendly and informed me about what to expect
David P.
David P.
1776223091
The Dr. was caring and professional. After a comprehensive hearing test showed that I have had a considerable amount of hearing loss, I felt that all my options were explained and that the Dr. had ensured that I understood each of my options moving forward. Ultimately, I felt cared for and would recommend Southwest Hearing Services.
Bill L.
Bill L.
1774552191
Best Audiologist I have ever worked with!!
Matthew B.
Matthew B.
1774465963
Great experience learned a lotLeft feeling more proactive about my hearing
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