Hearing Aid Evaluation

We’re here to help you reclaim the joy of sound! Reach out to one of our clinics today for any questions, to request a hearing test, or to schedule a hearing aid fitting or repair service.

At El Paso Hearing Aid & Audiology Center, we understand that seeking help for hearing loss is a significant step. Since 1955, our family-owned practice has provided comprehensive hearing aid evaluations to residents throughout El Paso. Our detailed evaluation process goes far beyond a simple hearing test—it’s the foundation for reconnecting you with the sounds that matter most in your life.

Why Professional Hearing Evaluations Matter

Your hearing is as unique as your fingerprint. Over-the-counter or one-size-fits-all solutions often fall short because they skip the crucial evaluation step. Our professional hearing aid evaluations in El Paso identify the specific type, degree, and pattern of your hearing loss. This precision allows us to recommend hearing solutions that address your exact needs, not just amplify all sounds indiscriminately.

The difference between simply hearing more and hearing better lies in proper evaluation. Many El Paso patients tell us they tried generic amplification devices before visiting our center, only to be disappointed by background noise, feedback, or uncomfortable fit. A thorough hearing aid evaluation helps prevent these common frustrations by mapping your unique hearing profile and matching it to appropriate technology.

El Paso Hearing Aid & Audiology Center

Your Trusted Full-Service Hearing Center in El Paso, TX

At El Paso Hearing Aid & Audiology Center, we provide personalized solutions to meet your unique hearing needs. From in-depth hearing evaluations to state-of-the-art hearing aid fittings and adjustments, our services are designed to improve your quality of life through better hearing. 

Every patient is treated with individualized care, as we recognize that no two hearing profiles are alike. Our dedicated team combines expertise with a passion for patient care to deliver tailored treatment plans that enhance hearing health and help you rediscover the joy of sound. Discover why residents across El Paso, TX, trust us for their hearing care.

What to Expect During Your Evaluation

Comprehensive Case History

Your evaluation begins with a conversation about your hearing concerns, medical history, and lifestyle needs. We discuss situations where you struggle most to hear, whether it’s busy El Paso restaurants, family gatherings, or quiet conversations. This background helps us understand not just your hearing loss, but how it affects your daily life in El Paso.

Advanced Diagnostic Testing

Using state-of-the-art equipment, our audiologists will conduct thorough testing to measure your hearing sensitivity across different frequencies. These tests reveal which specific sounds you can hear well and which ones you struggle with. We also evaluate your speech recognition abilities in both quiet and noisy environments—crucial for understanding how you’ll function in real-world settings around El Paso.

Ear Canal Examination

We’ll perform a visual inspection of your ear canals to check for any physical issues that might be contributing to hearing difficulties, such as earwax buildup or eardrum abnormalities. This step ensures we address all aspects of your hearing health, not just the audiogram results.

Personalized Solution Discussion

Armed with comprehensive results, we’ll discuss whether hearing aids would benefit you and which options would best suit your specific hearing loss, lifestyle, preferences, and budget. There’s no pressure—just honest, expert guidance based on your individual needs as an El Paso resident.

Selecting the Right Hearing Technology

Matching technology to your unique needs

Hearing Aid Style Options

Based on your evaluation results, we’ll help you navigate the various hearing aid styles available—from nearly invisible in-canal devices to powerful behind-the-ear models. Each style has its advantages, and our El Paso audiologists will explain which would work best for your specific hearing loss pattern, dexterity, and cosmetic preferences.

Feature Recommendations

Modern hearing aids offer impressive features like smartphone connectivity, rechargeable batteries, and advanced noise reduction. Your evaluation helps us recommend only the features that will genuinely benefit your specific hearing needs and lifestyle in El Paso. We won’t upsell unnecessary technology—we focus on what will make a real difference in your hearing experience.

Custom Fitting Precision

For many hearing aid styles, we’ll take precise impressions of your ears to ensure a comfortable, secure fit. This customization is essential for optimal sound delivery and all-day comfort, especially in El Paso’s active lifestyle and varying climate conditions.

Why Choose El Paso Hearing Aid & Audiology Center

Experienced Audiology Team

Our audiologists bring decades of specialized experience to your hearing evaluation. Led by Drs. Matthew and Kerry Lyon, our team has helped thousands of El Paso residents rediscover the joy of better hearing through proper evaluation and fitting.

Trusted Local Heritage

For over 65 years, El Paso families have trusted us with their hearing health. Our deep community roots mean we understand the unique needs and challenges of El Paso residents, from navigating noisy urban environments to maintaining hearing aid performance in our desert climate.

Ongoing Support and Care

Your relationship with us doesn’t end after your evaluation and fitting. We provide continued support, regular follow-up appointments, and maintenance to ensure your hearing solution continues to meet your needs for years to come. As El Paso’s longest-established audiology practice, we’re here for the long term.

Take the first step toward better hearing by scheduling your comprehensive hearing aid evaluation with El Paso Hearing Aid & Audiology Center today. Call us at (915) 532-6935 to begin your journey to better hearing and improved quality of life.

Exceptional Hearing Care for Everyone

Come see what makes us different from other hearing care providers.

Choose El Paso Hearing Aid & Audiology Center

Let's Connect!

We would love to talk to you! Whether you have questions about our hearing services, wish to request an appointment, or require assistance with hearing aid service, our El Paso Hearing team is here to help.

Hearing Center Service Areas

  • Las Cruces, NM
  • Alamogordo, NM
  • Sunland Park, NM
  • Anthony, NM
  • Chaparral, NM
  • Hatch, NM
  • Socorro, TX
  • Horizon City, TX
  • Fabens, TX
  • Clint, TX
Steven S.
Steven S.
1776287536
All the staff were very professional. Thank you!
Gui L.
Gui L.
1776278577
I was diligently cared for and my issues addressed in full. This has been my experience at El Paso Hearing Aid and Audiology. Hilda is Angel. Dr. Lyon is very helpful.
David P.
David P.
1776223091
The Dr. was caring and professional. After a comprehensive hearing test showed that I have had a considerable amount of hearing loss, I felt that all my options were explained and that the Dr. had ensured that I understood each of my options moving forward. Ultimately, I felt cared for and would recommend Southwest Hearing Services.
Jesus C.
Jesus C.
1776194719
Claudia B.
Claudia B.
1776172336
It was my mom’s first visit; she was referred there by the ENT for a hearing test. All the staff was super friendly and Hilda went above and beyond in helping with translating for the Dr and my mom. Both Hilda and the Dr were very patient and kind.
Gerardo M.
Gerardo M.
1776126978
Simply fantastic. All very professional staff. Dr Lyon was very complete on his assessment and he is a caring human being. Services were more than satisfactory.I will recommend this clinic to anyone including family members. Thank you so much Dr. Lyon, Grace and don't mention more because I don't know them by names. All of you were awesome. Keep the best job since El Paso is very proud of all of you
Conrad P
Conrad P
1776097565
Francisco M.
Francisco M.
1776085658
Dr. Lyon and staff were great. Outstanding service and very profesional.
Hector A.
Hector A.
1775874095
Dr. Lyon was very patient, polite and answered all my questions in a clear and concise manner. Always a pleasure to talk with him.
Alana G.
Alana G.
1775757425
Juan V.
Juan V.
1775750764
Very thorough, friendly, and professional.
Terry R.
Terry R.
1775654307
Sandy J.
Sandy J.
1775590469
This was my first visit at Las Cruces Hearing and I was very pleased! Dr. Lyon thoroughly explained what he was doing as far as testing and explained the results as well as the future treatment plan. Jan was very thorough in explaining charges and what could be expected in the future. All in all, a really good experience with plans to keep coming to Las Cruces Hearing for future hearing needs! Thank you!!
LeInfidel
LeInfidel
1775579087
Great experience, went in and was out quickly. DR was detailed and facilities are up to date. Front desk was also very friendly.
Tim K.
Tim K.
1775575673
I had the best experience getting my hearing test done here. Everybody at Las Cruces Hearing Center is great!
Joseph M.
Joseph M.
1775520871
Rose G.
Rose G.
1775274948
Dr Lyon and Staff is so sweet.
Celia L.
Celia L.
1775235766
I went for my appointment this morning didn't have to wait long Dr Lyon is very thorough I would recommend him to anyone who is having a hearing problem his staff are very courteous
Nancy W.
Nancy W.
1775152080
Rich M.
Rich M.
1775078877
Norma L.
Norma L.
1774918381
Alex E.
Alex E.
1774840748
Very professional
Malena R.
Malena R.
1774724839
Todo el personal es muy amable y le explican muy bien lo k necesita uno de los aparatos.El Docto Lyon gran Doctor es muy amable y paciente Muchas Gracias por tomarse su tiempo de ayudar cuando uno más lo necesita.
Rima R A
Rima R A
1774620718
Rick W.
Rick W.
1774565545
Very informative and explained each test and the results.
Bill L.
Bill L.
1774552191
Best Audiologist I have ever worked with!!
Linda S.
Linda S.
1774469228
Our experience was great. No waiting, Dr . Lyon and staff were very friendly, knowledgeable made getting my new hearing aids easy. Dr Lyon showed me everything I needed to know and set up my phone . I'm glad we found him!
Matthew B.
Matthew B.
1774465963
Great experience learned a lotLeft feeling more proactive about my hearing
Edward S.
Edward S.
1774462168
linda M.
linda M.
1774328234
Everyone was very helpful and fully answered all of my questions and concerns. Both Fran and the doctor was very patient and helpful. I left the office confident that any future problems would be handled in a friendly and efficient manner. I highly recommend this office.
Miguel M.
Miguel M.
1773951687
VA Hearing Test. Testing went well. Definitely recommended
Mary H.
Mary H.
1773941997
Robin K.
Robin K.
1773783055
Everyone who works there is definitely a team player and they are always ready & willing to meet the necessities for each person!
Hugo D.
Hugo D.
1773768753
Rosa D
Rosa D
1773764657
Great experience! Staff was polite and helpful. Dr. Lyon was gentle with my little one and put me at ease with his calm demeanor. Thank you for all your help!
Jack W.
Jack W.
1773592978
Quick Professional Service.
Richard L.
Richard L.
1773457883
I had a great experience starting the greeting on arrival. The doctor was respectful and me very comfortable in understanding my hearing status and the options available to me. Checkout was very efficient and helpful. I highly recommend this organization.
T T
T T
1773422320
10/10! Great experience! I was in Las Cruces from out of town and my ENT said I needed an audiologist exam ASAP. Jan and Dr. Lyon stayed late to get me an appointment that same day, which allowed me to get the fastest exam and not miss another day of work, plus the extra driving. I'm very grateful, and the customer service and patient experiences were all exceptional--thank you!!
G C.
G C.
1773347913
Great service
dave (.
dave (.
1773335054
Adriana C.
Adriana C.
1773254574
Muy amables en su trato con los adultos mayores, rapida atención.
Glenn C.
Glenn C.
1773252472
Entirely an enjoyable experience!
Becca W.
Becca W.
1773250560
Dr. Lyon was very knowledgeable and considerate. He worked with me and gave me options to either fix my hearing aid, if able, or getting new hearing aids. Great office staff, highly recommend this audiologist office
Laura K.
Laura K.
1773246206
Wonderful visit. On time. More than a wonderful staff. Excellent help with the doctor. I’m a happy hearer. ❤️
Charles G.
Charles G.
1773170509
wandalee J.
wandalee J.
1773148284
Great service and people. The doctor is very nice and efficient and so is the staff. Very well treated always.
Rosalinda A.
Rosalinda A.
1772770844
Miguel B.
Miguel B.
1772753350
twjump
twjump
1771967893
Very friendly and did a great job on testing my hearing.
Latha S.
Latha S.
1771966488
Almeta L.
Almeta L.
1771872572
Quick, professional. I would recommend them to friends.
William E.
William E.
1771867705
robert L.
robert L.
1771863751
Everyone was very kind and helpful. The testing was very well explained and conducted in a timely manner. Great helpful folks at southwest hearing!
Gregg R.
Gregg R.
1770238982
nacho N.
nacho N.
1770166820
Quock and thorough.
Janetta B.
Janetta B.
1770162015
Ruben G.
Ruben G.
1769733755
Dr. Lyon was very kind, professional abs compassionate.He explained everything he was doing.
Emilio G.
Emilio G.
1769723863
Very professional and explains to step by step.
Henry N.
Henry N.
1769708033
Great customer interaction and answered all my questions
J V
J V
1769553937
It is a nice office, Jan is nice and efficient. The visit was down and to the point and I appreciated that.
Jimmy A.
Jimmy A.
1769009950
Gilbert Z.
Gilbert Z.
1768385697
Robin S.
Robin S.
1767732967
Very professional and thorough. Made it very easy as a first time hearing aid wearer. A very comfortable environment.
Jeff M.
Jeff M.
1763391138
Robert V.
Robert V.
1759947230
Everything was explained in detail as far as my hearing aids were concerned.
Alyse J.
Alyse J.
1759154029
They were exceptionally informative. Answered the long list of questions I had. I can’t express how much I appreciate the genuine concern that was shown with the problems I am having with my ears at this time.
donna B.
donna B.
1759151298
maxine N.
maxine N.
1758833446
Very helpful. Explains everything so I understood it. Very friendly. Let me ask questions
Robert O.
Robert O.
1758045398
Ervin R.
Ervin R.
1757946680
Great , professional service thank you
April M.
April M.
1756330102
Wonderful customer service ❤️
Linda S.
Linda S.
1755710917
Great exam. Very thorough and such nice folks!
Walter C.
Walter C.
1755531789
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